Welcome to Sellvivor (hereinafter also referred to as “we”, “us” or “our”). Sellvivor is a digital B2B platform designed to connect ambitious sales professionals and companies seeking scalable growth. Through Sellvivor, buyers (hereinafter also referred to as “users” or “you”) can discover the best business deals and offerings from verified sellers and industry experts.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the Sellvivor application. By using Sellvivor, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein. In this Privacy Policy, “you” and “your” refer to the individual or business representative using Sellvivor as a buyer or user, and “we”, “us”, and “our” refer to Sellvivor, the operator of the platform. We are committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly, and transparently, in accordance with applicable data protection laws.

Sellvivor is intended only for individuals who are 18 years of age or older. By creating an account or using the application, you represent and warrant that you meet this age requirement. We do not knowingly collect or process personal information from anyone under the age of 18. If we discover that we have collected personal data from a minor, we will promptly delete such information from our systems. Parents or legal guardians who believe that their child may have provided personal information are encouraged to contact us at info@sellvivor.com to request removal.

When you use Sellvivor as a buyer, we collect information necessary to deliver our services, ensure smooth functionality, and improve your experience. The categories of information we collect include:

a. Personal information

When you interact with the application, including creating an account, we may collect:

• full name and surname;
• email address;
• phone number

If you choose to register or log in using Apple Login, we may receive limited account information from Apple (such as your name, email address, and unique identifier). This information is used solely to create and authenticate your account on Sellvivor. We do not have access to your Apple credentials or passwords. This information enables us to contact you about the products you have shown interest in.

b. Automatically collected data

We may automatically collect technical and usage data, including:

• device details (type, operating system, model, language settings);
• app activity data (pages viewed, videos watched, session duration, and interaction metrics);
• IP address and approximate location (for analytics and troubleshooting);
• log data such as timestamps, error reports, and performance data.

This information helps us maintain app performance, security, and user experience.

c. Communication data

If you contact our support team or participate in surveys, feedback forms, or promotional campaigns, we may collect the content of your communication and related contact information.

We use your personal data strictly for legitimate and transparent purposes, including:

• service provision: to allow you to browse and watch informative product videos, and to facilitate communication between you and sellers;
• communication: to contact you with relevant product information, respond to inquiries, or send confirmation and notification emails;
• app functionality and maintenance: to ensure reliable performance, diagnose technical issues, and manage app updates;
• analytics and improvements: to understand how users interact with the app, identify trends, and optimize our features and interface;
• account access and authentication: to enable secure login and account verification, including via Apple Login, if you choose to use this feature;
• legal compliance: to comply with applicable legal obligations, respond to lawful requests, and protect our rights and interests.

We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you.

We value your privacy and only share your information when necessary to operate our services. We engage external service providers that support core platform operations, including data storage, analytics, and communication. We may share your personal information with trusted third-party service providers who assist in providing app functionality, communication, analytics and services. Each third-party provider processes your data in accordance with strict confidentiality and security obligations and is prohibited from using it for any other purpose. We do not sell, rent, or trade your personal information to any external parties.

If you are located in the European Economic Area (EEA) or any other region where data protection laws apply, we process your personal information only when we have a valid legal basis to do so. Depending on the specific purpose and context of the processing, our legal bases include the following:

• Contractual necessity: when the processing of your information is required to perform our contractual obligations, for example, to provide access to the Sellvivor platform, maintain your account, or facilitate communication between you and verified sellers or partners.
• Legitimate interests: when the processing is necessary for our legitimate business interests and those of our users, such as enabling B2B interactions, maintaining platform functionality, ensuring security, preventing misuse, improving user experience, and conducting internal analytics.
• Consent: when you voluntarily provide personal or business contact information for communication, inquiries, or marketing purposes. You may withdraw your consent at any time by contacting us.
• Legal obligations: when we are required to retain or disclose certain information to comply with applicable laws, regulatory requests, or judicial orders.

In some cases, we may rely on more than one legal basis depending on the nature of the processing activity. Where consent is withdrawn or a legitimate interest is challenged, we will cease processing unless another lawful basis applies.

We retain your personal information for as long as necessary to provide app functionality and fulfill the purposes described in this Privacy Policy. When you delete your account, all personal information associated with your account, including your profile, contact details, and any saved data, will be permanently deleted from our systems. We may retain anonymized or aggregated data regarding app activity for statistical purposes to improve app performance and user experience. This data will not personally identify you.

We take your privacy seriously and implement appropriate technical and organizational measures to safeguard your information against accidental loss, unauthorized access, disclosure, alteration, or destruction.

• data encryption in transit and at rest;
• restricted access to personal data by authorized personnel only;
• continuous monitoring for potential vulnerabilities.

Despite our efforts, no system can guarantee absolute security. We encourage you to keep your account credentials private and to notify us immediately of any suspected unauthorized access.

Sellvivor operates globally. By using our app, you consent to the transfer, storage, and processing of your personal information in countries where our services and third-party providers operate. These countries may have different data protection laws than your country of residence. We ensure that such transfers are conducted under appropriate safeguards, such as standard contractual clauses or equivalent protective mechanisms.

Depending on your jurisdiction, you may have the following rights concerning your personal data:

• access: request a copy of the personal data we hold about you;
• rectification: request correction of inaccurate or incomplete data;
• deletion: request deletion of your data (“right to be forgotten”);
• restriction: request that we limit processing of your data in certain circumstances;
• data portability: request to receive your data in a structured, machine-readable format;
• withdrawal of consent: you may withdraw consent at any time without affecting prior lawful processing.

To exercise these rights, please contact us using the details below. We may ask for verification of your identity before processing your request.

We may update this Privacy Policy from time to time to reflect legal requirements or changes in our practices. The most current version of the Privacy Policy will always be available within the Application, and the “Last updated” date at the top of this page will indicate the effective date of the latest changes. Your continued use of the Platform after any update constitutes your acknowledgment and acceptance of the revised Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please contact us at: Email: info@sellvivor.com. We will respond to your request promptly and in accordance with applicable data protection laws.